Can I transfer my account to another person?
Because your account is unique and verified for you, we do not allow person to person account transfers.
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My phone was lost, stolen or broke — how do I transfer my eSIM to a new device?
If your phone is lost, stolen or no longer working, please reach out to us by submitting a ticket here.
How can I delete my account?
If you are currently looking to deactivate your account please reach out to our support staff here.
Can I pay with crypto for my service, devices or accessories?
Yes, you can pay with crypto using your Coinbase account or another supported wallet. Keep in mind that choosing this option means you need to complete the payments for the next billing cycles manually. You can do this by visiting the section "Plans" ...
I'm ready to port my number to World Mobile! What should I know and how can I do it?
Before you begin the number porting process you'll need to know a few things: First, check that your device is supported on our U.S. mobile plans here To start the number porting process you'll need the following from your existing carrier: Name of ...
What are the accepted payment methods?
You may pay using a credit or debit card, Google Pay or Apple Pay. If you would like to pay with crypto, via Coinbase, you can pay with Coinbase account or another supported wallet. We currently do not support paper checks, cash, ACH or bank ...