When and where can I install the eSIM?

Nope! you may install and activate the World Mobile eSIM from anywhere within the U.S. without needing to visit a store or other physical location. You may even do it from the comfort of your own home. To install and activate your eSIM, follow the guide here

If you're within the United States you may install and activate your eSIM once you’ve received your eSIM plan. If you're moving to the United States or just visiting you must install and activate it once you are within the United States or you may run into activation issues.

The World Mobile eSIM can only be installed once. Do not remove the eSIM from your phone once it has been installed.

If your eSIM has been accidentally removed from the device, you're changing device, or you're facing installation and activation issues please reach out to us by submitting a ticket here

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• What is an eSIM?

  eSIM stands for embedded SIM. It's essentially a digital version of the traditional physical SIM card used in mobile phones and other devices that you've been familiar with over the years. Instead of a physical card that needs to be inserted, an eSIM ...

• How long can I use an eSIM for?

  Your eSIM is active within your device as long as your subscription remains active and the eSIM isn't uninstalled.

• How can I get an eSIM?

  After signing up for service and your purchase is complete you will receive a set of instructions on how to activate your eSIM via the email that was used for account creation at signup. You may also view your eSIM within your account portal here

• Which network does the World Mobile eSIM use?

  World Mobile connects you through a powerful mix of community-powered AirNodes and partner networks delivering coverage that exceeds Big Wireless. Stay connected anywhere in the U.S. with full talk, text, data and 911 access – no limits, just pure ...

• My phone was lost, stolen or broke — how do I transfer my eSIM to a new device?

  If your phone is lost, stolen or no longer working, please reach out to by submitting a ticket here.