I'm having trouble with my payment. What should I do?
If you encounter payment issues, please double-check your payment details, ensure your card is valid for online transactions and try again.
Additionally, you can check with your bank if they are flagging the payment from clearing.
If the problem persists, contact our support team here. Make sure to include the date and time of the failed transaction along with any error messages that you are provided.
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What are the accepted payment methods?
You may pay using a credit or debit card, Apple Pay, Google Pay, and Revolut Pay. We currently do not support paper checks, cash, ACH or bank transfers.
When is the start and end date of my billing cycle?
Your billing cycle starts on the day your service is activated and runs for 30 days. If payment is not received on the same day the following month, service will be automatically cut off until the next payment is made.
What happens to unused data at the end of my billing cycle?
Each plan is valid for 30 days from the first activation and during each recurring billing cycle. Currently no unused data from the prior billing cycle rolls over into your next billing cycle. Your data allotment based on service plan of choice is ...
Can I transfer my account to another person?
Because your account is unique and verified for you, we do not allow person to person account transfers. If you'd like to start a new account, you may do so here.
I forgot my password and or username, How can I reset it?
If you have forgotten your username or password, you may reset it by visiting here