I've accidentally removed my U.S. World Mobile eSIM from my device. What should I do?
I've accidentally removed my U.S. World Mobile eSIM from my device. What should I do?
If you've removed your current World Mobile U.S. eSIM from your device and have lost service on your device you can request a replacement eSIM in your account under my.worldmobile.io
Follow these steps to replace your eSIM:
After signing into your account with your magic code, choose 'Manage' on the line you wish to replace the eSIM for.
At the bottom of your line view beneath the 'Manage this plan' section select 'Replace SIM'.
Select the line with the new eSIM under 'Activate'.
Scan the provided QR code to install and activate your eSIM on your device again.