My phone was lost, stolen or broke — how do I transfer my eSIM to a new device?

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• If my phone isn't unlocked from my other carrier can I still use World Mobile?

  If you haven't completed your contractual obligations with your existing carrier your phone may still be locked with them. In order for your phone to be unlocked you must meet your existing obligations with your carrier and then have them unlock the ...

• What is an eSIM?

  eSIM stands for embedded SIM. It's essentially a digital version of the traditional physical SIM card used in mobile phones and other devices that you've been familiar with over the years. Instead of a physical card that needs to be inserted, an eSIM ...

• When and where can I install the eSIM?

  Nope! you may install and activate the World Mobile eSIM from anywhere within the U.S. without needing to visit a store or other physical location. You may even do it from the comfort of your own home. To install and activate your eSIM, follow the ...

• How many eSIMs can I have on my device?

  The number of eSIMs you can have may be limited based on your device specifications. Only one eSIM can be purchased at a time per line, per account.

• How long can I use an eSIM for?

  Your eSIM is active within your device as long as your subscription remains active and the eSIM isn't uninstalled.