My phone broke or was lost/stolen, how do I transfer my eSIM to a new device?
Please reach out to us by submitting a ticket
here and we will assist you further.
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If my phone isn't unlocked from my other carrier can I still use World Mobile?
If you haven't completed your contractual obligations with your existing carrier your phone may still be locked with them. In order for your phone to be unlocked you must meet your existing obligations with your carrier and then have them unlock the ...
What is an eSIM?
eSIM stands for embedded SIM. It's essentially a digital version of the traditional physical SIM card used in mobile phones and other devices that you've been familiar with over the years. Instead of a physical card that needs to be inserted, an eSIM ...
When & where can I install my eSIM?
If you're within the United States you may install and activate your eSIM once you’ve received your eSIM plan. If you're moving to the United States or just visiting you must install and activate it once you are within the United States. The World ...
How many eSIMS can I have in my device?
The number of eSIMs you can have may be limited based on your device specifications. Only one eSIM can be purchased at a time per line, per account.
Do I need to be in person to install an eSIM? When and where can I install it?
Nope! you may install and activate the World Mobile eSIM from anywhere within the U.S. without needing to visit a store or other physical location. You may even do it from the comfort of your own home. To install and activate your eSIM, follow the ...