What phone plans does World Mobile offer? 

World Mobile offers four phone plans in the USA: 

1. Starter – $15 per month 

1. Standard – $25 per month 

1. Unlimited – $40 per month 

1. Unlimited Plus – $55 per month 

These plans introduce clearer pricing tiers and are designed to support the continued growth of the World Mobile network. 

Prices correct at time of publishing and are subject to change. 

The new plans replace the previous Essential USA and Advanced USA plans for new customers. 

New subscribers will only see the new plans. 

Existing subscribers can remain on their current plan or choose to switch when eligible. 

If you have an existing Essential or Advanced plan this will not change automatically.

No. 

If you are an existing subscriber: 

You can switch to a new plan at the end of your current subscription term (1, 6, or 12 months). 

At this time, switches are not supported mid-term unless explicitly confirmed by our support team. 

As the World Mobile network scales, access to it needs to scale too. 

The new plans: 

This update is about clarity, stability, and alignment as the network evolves. 

Some customers on earlier plans may experience issues such as: 

These issues can be related to how older plan profiles interact with certain messaging and authentication services. 

Switching to one of the new phone plans can resolve many of these issues. 

The new phone plans use an updated service profile that improves compatibility with modern messaging and authentication systems. 

Switching can help: 

How do I switch to a new plan? 

To request a switch, please contact our support team by submitting a ticket using the form below: 

https://worldmobile.zohodesk.com/portal/en/newticket 

Our support team will guide you through the process and explain your options.

If this is required, our support team will:

1. Provide a new QR code
   
2. Share clear, step-by-step instructions
3. Help ensure the process is quick and straightforward
   

Can I upgrade or downgrade between plans?

You can upgrade to a higher-tier plan at any time by paying the difference. 

You can downgrade to a lower-tier plan at the end of your current subscription term.

What does “built-in VPN” mean? 

All new plans include a network-level VPN. 

This means: 

1. Your internet activity and IP information are protected at the network level 
2. Privacy and security are built directly into the service 
   

Important clarification: 

1. You cannot change your virtual location 
2. This is not a consumer VPN for accessing region-locked content 
   

Yes. Mobile hotspot is included on all plans. Hotspot data allowances vary by plan 

For exact limits, please refer to: 

1. The Broadband Facts Sheet 
2. The plan details page 
   

Identity protection varies by plan: 

Unlimited 

1. Identity theft monitoring 
   

Unlimited Plus 

1. Identity theft monitoring 
2. Up to $1 million in identity theft insurance 
3. Priority support access 
4. Starter and Standard plans do not include identity protection features. 
   

Yes, depending on your plan. Calling to Canada and Mexico is included on all plans as standard. Unlimited and Unlimited Plus include international calling to over 60 countries. Some plans include a global travel eSIM. Please check the plan details page for specific inclusions. 

Yes. The Global Access (Data Only) plan remains available for international data usage across multiple countries. 

Unlimited is designed for sustained high usage with added identity protection. 

Unlimited Plus adds enhanced identity protection, SIM swap protection and insurance for users who want maximum assurance. 

For the most up-to-date information, please visit: 

1. The Phone Plans page 
2. The Broadband Facts Sheet 
3. The FAQ section