Vault Support
Why do my available rewards still appear in the Vault after claiming them?
After successfully claiming your rewards in the SundaeSwap portal, they may still be visible in the Vault. This is because the Vault typically updates once a week to reflect certain changes, such as claimed rewards. To confirm that your rewards have ...
How to claim rewards in the Vault
We're putting more control in your hands. Staking rewards will no longer be distributed manually. Instead, you'll be able to claim them yourself using a new platform powered by SundaeSwap. You can claim your rewards in the Vault at any time by ...
How can I claim my unclaimed rewards from my old Vault?
To claim any unclaimed legacy rewards from your old Vault you must create a new Vault with the same email address and verify the same wallet as your old Vault. Once you have successfully done this then you will be able to claim your legacy rewards ...
Supported wallets
What wallets can I use for Vault staking? The Vault support almost all Cardano wallets. The only exception being exchange wallets. It is up to you to decide which Cardano wallet suits your needs best. Warning: if you use a spoof wallet and/or provide ...
How to locate your Vault .JSON File
If you would like to be able to unlock your vault in different browsers or on a different device, or simply to have a file backup to have access to your vault, you can export and download the .JSON file of your encrypted Vault. To get your encrypted ...
Seed words don't work
Please note: You will not be able to recover your old Vault account in the new Vault. You must create a new Vault to participate in core staking. For more details on restoring your vault, view our vault recovery doc. If you are struggling to restore ...
Unlock vault on a new device
To unlock your Vault on a different device or browser, you will need to choose one of the two options: 1. Vault recovery process To recover your lost vault you will need your 24 seed words, and you will need to set the passphrase again. This can be ...
I've lost access to my Vault. What can I do?
Lost access to your Vault? Follow these easy steps to recover access to your Vault. If you are struggling to log into your Vault, please follow the Vault Recovery Steps below. Please note: You will not be able to recover your old Vault account in the ...
What is the Vault?
The Vault is a secure, encrypted platform for your WMTx staking. All Vault information is encrypted and stored by you. When you create a new Vault, you are given 24 seed words which can be used to restore access to your Vault at any time. However, ...
Popular Articles
What is an AirNode?
AirNodes are small wireless radios that make up the backbone of the World Mobile network. Instead of relying on large, expensive telecom towers, AirNodes provide last-mile connectivity for voice, text, and data—creating a community-powered, ...
How do I check if my iOS device is unlocked?
Freedom starts with an unlocked phone. Here's how to check if your iOS device is unlocked: Go to Settings > General > About. Locate the ‘Carrier Lock’ section. If your device is unlocked, you will see ‘No SIM restrictions’. Ready to get the World ...
How do I check if my Android device is unlocked?
Freedom starts with an unlocked phone. Here's how to check if your Android device is unlocked: Go to Settings > Connections > Mobile Networks > Locate Network Operators and search for available networks. If multiple options appear, your phone is ...
What is an eSIM?
eSIM stands for embedded SIM. It's essentially a digital version of the traditional physical SIM card used in mobile phones and other devices that you've been familiar with over the years. Instead of a physical card that needs to be inserted, an eSIM ...
How do I check if my Android device supports eSIM?
One way to find out if your Android device supports an eSIM is to dial *#06# on your phone. This will display a screen with your device’s information. If your phone supports an eSIM, you will see a 32-digit eID number displayed. Alternatively, you ...