Android Troubleshooting
How can I check my data use on an Android device?
To check your current data use on an Android device: Go to Settings Select Network & Internet Select Internet Select Settings next to your carrier Then, look at the top for total data usage for your existing billing cycle. You can also check how much ...
How do I install the World Mobile eSIM on my Android device?
Before you start, you will need: Your Android device needs to be carrier-unlocked. Check for Android. Your Android device needs to be eSIM-compatible. Check for Android. Once your purchase is completed, you will receive a QR code with instructions. ...
How do I change the APN settings on my Android device for the Travel eSIM?
Settings > Network and Internet > SIMs > Locate the World Mobile eSIM > scroll down and look for ‘Access Point Names‘. Set the properties ‘Name’ and ‘APN’ to any of the following: altanwifi, plus, internet, or globaldata. For some devices, you may ...
How do I check if my Android device is unlocked?
Freedom starts with an unlocked phone. Here's how to check if your Android device is unlocked: Go to Settings > Connections > Mobile Networks > Locate Network Operators and search for available networks. If multiple options appear, your phone is ...
How do I check if my Android device supports eSIM?
One way to find out if your Android device supports an eSIM is to dial *#06# on your phone. This will display a screen with your device’s information. If your phone supports an eSIM, you will see a 32-digit eID number displayed. Alternatively, you ...
Where can I find the ICCID number of my eSIM on Android?
It’s quite easy to check the ICCID (eSIM serial number) on your phone. You can locate the ICCID (the serial number of the eSIM profile) in ‘Settings’ -> “About” section on most phones. The ICCID begins with ’89’ and is 20 digits long. Pro Tip: If you ...